Home Depot tool recalled: shoppers urged to stop using it immediately

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• Why the recall was issued and what went wrong
• Exactly which chainsaws are included
• How to identify the serial and catalog numbers
• Steps to get free repair service from Milwaukee
• Where these saws were sold and how many are affected
• Safety tips while you wait for repair or confirmation

Home improvement shoppers who own a Milwaukee M18 FUEL top-handle chainsaw are being warned to stop using certain models right away. A recent voluntary recall announced to U.S. regulators follows reports of a chain brake failing to engage, including one incident that caused a finger laceration. If you own a compact Milwaukee chainsaw bought in the past two years, check its tag now.

Why the recall was issued and what went wrong

The U.S. Consumer Product Safety Commission says Milwaukee Tool initiated a recall after field reports showed the chain break mechanism may not stop the cutting chain. Two incidents were reported, and one led to a lacerated finger. The company announced the recall on Oct. 30, 2025.

The recall poses a serious laceration risk. Milwaukee is urging owners to stop using affected saws immediately and arrange repairs.

Exactly which chainsaws are included

Only the M18 FUEL top-handle chainsaws in two bar lengths are part of this action. Key identifiers to look for:

• Model/category number: 2826-20.
• Bar sizes: 12-inch and 14-inch versions.
• Serial number feature: fourth character in the serial is the letter “A”.
• Production window: units sold during 2023 and 2024.

If the serial plate is scratched or unreadable, treat the tool as suspect and stop using it until you can confirm its status.

How to identify the serial and catalog numbers

The tool’s nameplate contains the details you need. Look at:

• Top-right of the nameplate for the catalog number.
• Top-left of the nameplate for the serial number.

Photos of the nameplate and step-by-step instructions are available on Milwaukee’s recall page and the CPSC site if you need visual help.

Steps to get free repair service from Milwaukee

Milwaukee is offering no-cost repairs and will ship the saw back to you after work is completed. Follow these steps:

1. Stop using the saw immediately if it matches the recall identifiers.
2. Register your tool on Milwaukee’s eService portal to receive a free shipping label.
3. Pack only the saw itself. Do not include the bar and chain, battery, or charger.
4. Ship the item using the provided label or call 833-953-2012 to arrange service.
5. Expect repairs to take about seven to 10 business days after the company receives the saw.

Where these saws were sold and how many are affected

The affected units were sold at Home Depot stores, Home Depot’s website, and other home improvement retailers. Pricing at retail included a bare-tool option and a kit:

• Bare tool: around $350.
• Tool with battery and charger: about $790.

Milwaukee reports the recall covers more than 90,000 units in the United States and over 7,000 units in Canada.

Safety tips while you wait for repair or confirmation

Chainsaw safety remains critical whether or not your unit is affected. Basic precautions include:

• Stop the engine and remove the battery before inspection.
• Wear cut-resistant gloves and eye protection.
• Keep bystanders well away during any handling.
• If unsure, do not attempt to operate the saw.

If you prefer to replace rather than repair, consider reputable chainsaw models designed for beginners and safe operation. Retailers often list alternatives and buyer guides online.